Terms Of Services
Terms of Service
Welcome to Imperial Custom Clothiers. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making a purchase or using our services.
1. General Information
Imperial Custom Clothiers specializes in custom menswear, including suits, tuxedos, sports coats, accessories, wedding collections, and related apparel products. By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.
2. Products & Services
We strive to ensure that all product descriptions, images, pricing, and details are accurate. However, Imperial Custom Clothiers reserves the right to correct any errors, inaccuracies, or omissions without prior notice.
Due to differences in screen displays and fabric variations, actual product colors and textures may slightly differ from the images shown on our website.
3. Custom Orders
Custom-made suits and personalized products are tailored specifically to the customer’s measurements and preferences. Customers are responsible for providing accurate sizing and customization details when placing orders.
Because custom products are specially made, they may not be eligible for returns or exchanges unless there is a manufacturing defect or an error caused by Imperial Custom Clothiers.
4. Pricing & Payments
All prices listed on our website are subject to change without notice. We reserve the right to modify pricing, promotions, or discontinue products at any time.
Payments must be completed before order processing and shipment. We accept approved payment methods displayed at checkout.
5. Shipping & Delivery
Shipping times may vary depending on product availability, customization requirements, and customer location. While we aim to deliver orders within estimated timelines, delays caused by shipping carriers, customs, or unforeseen circumstances are beyond our control.
Imperial Custom Clothiers is not responsible for lost, stolen, or delayed packages after shipment confirmation has been provided.
6. Returns & Exchanges
Non-custom items may be eligible for returns or exchanges within the specified return period if they are unused, unworn, and in original condition.
Custom-made items, altered garments, and personalized products are generally non-refundable unless there is a verified manufacturing issue.
Customers must contact us before returning any item.
7. Intellectual Property
All website content, including logos, designs, images, text, graphics, and branding, is the property of Imperial Custom Clothiers and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
Imperial Custom Clothiers shall not be held liable for any indirect, incidental, special, or consequential damages resulting from the use of our products, website, or services.
Our maximum liability shall not exceed the amount paid for the purchased product or service.
9. Privacy
Customer information submitted through our website is handled with care and used solely for order processing, customer support, and service improvement purposes.
10. Changes to Terms
Imperial Custom Clothiers reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of any revised terms.
11. Contact Information
For questions regarding these Terms of Service, please contact us:
Email: imperialcclothiers@gmail.com
